Please note that we require 24 hours in working days on average to fulfil your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your city, estimated delivery time is between 3 to 7 business days. Please consider any holidays that might impact delivery times.

Order Tracking

Shortly after placing your order, you will receive an email with your order number and an order tracking number ( only if the valid email provided at the time of placing an order). During the transit of your package, you may enter that number into our tracking page or the provided shipping company’s web page.

Wrong address disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and delivery time, so there is always a small window to correct an incorrect delivery address. Please contact us immediately at info@ghaiba.com. if you believe you have provided an incorrect shipping address.

Returns

To start a return, you can contact us at info@ghaiba.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. NO fee(remorse), NO fee(defective)

Lost/Stolen Packages

Ghaiba.com is not responsible for lost or stolen packages. For more information please reach out to our customer support team at info@ghaiba.com